Since you are selling physical goods (rug pads and flooring) rather than software, apps, or digital downloads, standard retail stores typically use a Terms of Service (ToS) or Terms and Conditions rather than an End User License Agreement (EULA). EULAs are specifically designed to grant a license to use a digital asset without transferring ownership of it.

However, because you are running an e-commerce storefront, you still absolutely need a legal agreement to govern the sale of your physical products, outline liability limitations for flooring installations, and protect your brand's intellectual property.

Here is a comprehensive Terms of Service tailored specifically for authenticity.shp.

Terms of Service

Last updated: June 16, 2026

Welcome to authenticity.shp. This website is operated by authenticity.shp. Throughout the site, the terms “we”, “us” and “our” refer to authenticity.shp. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing rug pads or flooring products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

 

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

• You may not use our products for any illegal or unauthorized purpose.

• You must not transmit any worms, viruses, or any code of a destructive nature.

   

• A breach or violation of any of the Terms will result in an immediate termination of your Services.

   

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

 

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on the material on this site is at your own risk.

 

4. Product Specifications and Dimensions

We sell physical products including rug pads and flooring materials.

• Variations: Due to the manufacturing process of textiles and flooring materials, actual products may vary slightly in texture, color, shade, or thickness from the images displayed on your screen.

• Measurement Accuracy: It is the customer's responsibility to ensure correct dimensions are ordered. Custom-cut rug pads or cut-to-size flooring materials may not be eligible for returns due to measuring errors on the part of the buyer.

5. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

 

6. Products or Services and Shipping

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Freight & Bulk Delivery: Flooring products and heavy rug pads can be bulky and may be shipped via freight delivery. It is your responsibility to ensure delivery trucks have accessible paths to the shipping address provided and that someone is present to accept freight deliveries if required by the carrier.

7. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

8. Third-Party Links

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

9. Intellectual Property

The website and its original content, features, functionality, graphics, logos, and product descriptions are and will remain the exclusive property of authenticity.shp and its licensors. You may not use, reproduce, or distribute our intellectual property without express written permission.

10. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall authenticity.shp, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

Installation Disclaimer: We supply flooring and rug pads. We are not responsible for independent installation errors, structural floor damage caused by improper product selection, or damage sustained during third-party installation services.

11. Indemnification

You agree to indemnify, defend, and hold harmless authenticity.shp and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

12. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and predictability of any other remaining provisions.

13. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is registered.

14. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

15. Contact Information

Questions about the Terms of Service should be sent to us at: care@authenticity.shop